Domain-level user management lets you control who can access each domain in your account. It keeps access organized across your teams and is useful if you manage multiple domains, and teams.

For eligible customers only.

How it works

Users are assigned to one or more domains with a defined role.

• Users only see domains they are assigned to
• Domains without access are hidden
• Users without domain assignments will not see any domains in accessFlow

User roles

Each user has a role that defines their level of access to a domain.

License admin

• Automatically assigned from the Customer Portal
• Has access to all domains under the license
• Can view and manage user access to a domain
• This role cannot be changed or removed

Site admin

• Can access and work in the domain
• Can view users and manage access to the domain

Member

• Can access and work in the domain
• Cannot view or manage user access to the domain

Manage users by domain

You can manage access directly from Domains management in accessFlow.

Add a user to a domain

1. Invite a team member from the Customer Portal.
   • The invited team member activates their account.
   • Add the team member to the license in the Customer Portal.
2. In accessFlow, go to your profile and select Domains management
3. Next to the domain, select Manage users
4. In Add users, select a user, then select Add

Change a user’s role

1. Go to your profile and select Domains management
2. Next to the domain, select Manage users
3. Select a user and update their role

Remove a user from a domain

1. Go to your profile and select Domains management.
2. Next to the domain, select Manage users.
3. Under People with access, select a user.
4. Select Remove access.

See also

How to manage scan quota for multiple domains in a single license