Auto-resolve lets you instantly fix eligible issues on your site, without changing your source code or waiting for deployments. You choose the issues and we fix them in real-time during live user sessions. This lets you focus your efforts on natively remediating issues that need human attention, helping speed up your progress towards compliance.
Auto-resolve works alongside your native fixes, so you’ll stay fully in control of your site, while benefiting from instant improvements.
As long as Auto-resolve is active, the fixes will stay in place. You can continue applying auto-resolve to new issues as they are found.
To activate auto-resolve, you’ll need to add a simple hosted script on your website. This is a one-time step.
Important: Auto-resolve can only fix issues on pages where the script is present. We recommend using a tag manager to ensure the script is loaded across all pages of your site.
How to use auto-resolve
Once the script is installed and verified, you’re ready to start resolving issues automatically.
To view eligible issues do one of the following
- Go to Auto-resolve and the select View all eligible issues.
- Go to Explore and look for eligible issues marked by the auto-resolve icon.
- Use the Auto-resolved filter in the Explore page.
To apply auto-resolve to issues
Select one or more eligible issues and then select Auto-resolve on the toolbar.
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Select an issue and in the remediation panel select Apply auto-resolve.
To remove auto-resolve from an issue
- Go to Explore and select Auto-resolved issues.
- Select an issue and in the remediation panel select Remove Auto-resolve and reopen issue.
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In the confirmation window select Remove Auto-resolve.
or
Select one or more eligible issues and then select Remove Auto-resolve on the toolbar.
In the confirmation window select Remove Auto-resolve again.
To track auto-resolved issues
- Go to Auto-resolve and select View auto-resolved issues to see which issues are automatically fixed in real-time user sessions.